Telecommunications
E-100 GLOVER
FORT COLLINS, CO 80523
(970) 491-5881    FAX: (970) 491-2179
Student Services
SimRing (Simultaneous Ringing Service)
Free with activation of CSU Voice Mail Service

SimRing will ring up to four other local phone numbers (on or off campus) when your Residence Hall or Campus Apartment phone number is called. For example, a call dialed to your assigned housing telephone number can ring your cell phone and/or another local phone(s) at the same time. The telephone answered first is connected to the caller, and all other phones stop ringing -- one number will find you whether you are at work, home or mobile.

Once Voice Mail has been set up by you and activated by CSU Telecommunications on your campus telephone line, you then will have complete control over whether SimRing is programmed and which phones will ring simultaneously. You may change SimRing at any time.

To access SimRing from your campus phone, listen for a dial tone and dial #96. A SimRing announcement will tell you that your Simultaneous Ringing Service is either on or off and then will allow you to activate or deactivate SimRing and add or delete phone numbers from your SimRing list.

To activate or deactivate SimRing, access SimRing (above), then dial 3 to change from inactive to active, or from active to inactive. Deactivating SimRing will not erase the phone numbers in your SimRing list of phone number(s).

To add a phone number to your SimRing list, access SimRing (above), then dial # plus the number to be called plus #. You must dial in the phone number exactly as you would dial it when using your CSU telephone. For example: # + 1-5881 + # on-campus, or # + 8-234-5678 + # off-campus. (SimRing will not ring long distance numbers. See caveat item 8 below.) You may input up to four phone numbers to ring simultaneously when your CSU phone number is called.

To delete a phone number from your SimRing list, access SimRing (above), then dial * plus the phone number to be deleted plus *. For example: * + 1-5881 + * on-campus, or * + 8-234-5678 + * off-campus.

To hear the phone numbers on your SimRing list, press 1 and the number(s) will be spoken to you. You may delete a number by dialing 07 during the silent period after the number is spoken.

If neither the SimRing pilot (main) number nor any number on your SimRing list answers an incoming call, CSU Voice Mail will answer. This will save you money by not using your cell phone airtime to retrieve cell phone voice mail messages.

SimRing will allow Caller ID numbers to pass transparently through the CSU telephone system and appear on the Caller ID displays of the phones in your SimRing list. However, calls which normally show as UNKNOWN will instead display a phone number of 000-000-0000.


Caveats and Interactions-

1. You cannot add to your SimRing list some on-campus phone numbers which appear on multiple telephones. Technically, these phone numbers are known as Multiple-Appearance Directory Numbers, or MADN, and usually are associated with Meridian multi-line phones. Also, a few campus phone numbers which queue to be "answered in the order received" by an Automatic Call Distributor (ACD) cannot be input into the SimRing list. When you input one of these numbers, SimRing will say, "We are sorry; the number dialed is not available with this service."

2. Calls transferred from the University's main switchboard number (970-491-1101, or 0) will not ring the number(s) on your SimRing list. Be sure to have callers dial your residence (main) telephone number directly.

3. If the number you add to your SimRing list has voice mail or an answering machine, that number may answer your calls instead of CSU Voice Mail -- it just depends upon which one answers first. CSU Telecommunications can reduce the quantity of rings on your CSU phone from the standard five rings to three or four rings before going to voice mail to help alleviate this problem.

4. If you have voice mail on your cell phone and the cell phone is turned off or is out of range, the cell phone voice mail will answer immediately, possibly even sooner than you can answer your CSU phone number. To eliminate this problem, CSU Telecommunications suggests that you turn off or discontinue your cell phone voice mail service and use your CSU Voice Mail instead. (Then you won't have to pay for airtime to listen to your cell phone voice mail.)

5. If a number on your SimRing list has voice mail and the number is busy, that number's voice mail will immediately answer your call.

6. SimRing calls to wireless cell phones will not ring as soon as calls to wireline phones. This ringing delay is caused by the normal cell phone system paging-and-locating function. Cell phones are always slower to ring.

7. If you answer a SimRing call and are still talking when another incoming call arrives, SimRing will ring the other numbers on your SimRing list which are idle. CSU Voice Mail can answer the second call if it is not answered. If the phone on which you are talking has Call Waiting, you will hear a Call Waiting beep.

8. While you could input a long distance number onto your SimRing list, SimRing cannot call the long distance number because your Authorization Code cannot be input. The long distance number will not ring, but all other local numbers on your SimRing list will ring.

The Fort Collins Local Calling Area includes the exchanges (and about 100 prefixes) in Fort Collins, Loveland, Ault, Berthoud, Eaton, Estes Park, Gilcrest, Greeley, Johnstown, Milliken, LaSalle, Mead, Nunn, Platteville, Red Feather Lakes, Walden, Wellington and Windsor. All other calls are long distance. This includes calls to certain cell phones with "free" Wide Area Calling (WAC).

If you have questions, please call CSU Telecommunications at 970-491-1014. (Telephone trouble calls should be reported to the campus operators [Dial 0] -- a field technician may then visit your residence.)

 

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