Telecommunications
E-100 GLOVER
FORT COLLINS, CO 80523
(970) 491-5881    FAX: (970) 491-2179
Student Services
Feature Guide

[You also may refer to the CSU telephone book, pages ii and iii, for certain Telephone Instructions and Feature information.]

1) Caller ID :

Effective February 27, 2003, Caller ID service is now working in Residence Hall Rooms and Apartments!

2) (*57) Call Trace :

For your safety, you can dial (*57) to trace the last call to your phone. If you receive nuisance, threatening, malicious or obscene phone calls on your phone, follow these Call Trace instructions.


3) Consultation Hold:

This feature enables you, while on an established call, to place the original call on hold by pressing the flash button, to dial another campus number and consult privately with a third party without assistance from an attendant. You may then return to the original call and disconnect the third party from the call after pressing the flash button twice.

4) Call Transfer:

This feature allows you to transfer incoming calls to another campus extension by flashing the switchhook and dialing the extension to which you wish to transfer the call, then hang up. Generally, calls may only be transferred to on-campus phone numbers from student housing.

5) Caller ID Blocking:

The Caller ID Blocking feature prevents the display of your number. To block identification of your number, dial the Caller ID Blocking code (*67), plus the number you are calling (i.e., *67 plus 8-xxx-xxxx). To activate or un-block Caller ID, dial code (*82), plus the number you are calling.

6) Call Waiting:

Call Waiting is an optional feature. A Call Waiting tone alerts you when a caller dials your number while you are on the phone. To answer the call and place the active call on hold, flash the switchhook for less than one second. The second caller is connected, and the first caller is placed on hold. To return to the first caller, flash the switchhook for less than one second.

7) Cancel Call Waiting:

Call Waiting is an optional feature. A Call Waiting tone is generated when a call is attempting to connect but cannot because the extension is busy. To disable this tone, dial the Cancel Call Waiting code (*70), plus the number you are calling.

8) Call Park:

The Call Park feature allows the "parking" or holding of a call against an extension number by entering the Call Park activation code (#92). The parked call may be retrieved from any station by dialing the retrieval code (#93) and the number of the five digit extension against which the call was parked. To park a call to a specific extension, use the Directed Call Park Activation code (#91) followed by the five digit number of the extension to which you want the call to be parked. Retrieve the call by dialing the retrieval code (#93) and the specific five digit extension.

9) Call Hold:

This feature enables the placement of an active call on hold in order to activate another feature, such as placing a call or answering another station's call. To activate this feature, dial the activation code (*52).

10) Ring Again:

When encountering a busy extension, you can be notified when the extension becomes idle. Your phone rings in a distinctive style, and the call is placed automatically when you lift the receiver. To activate Ring Again, while listening to the busy signal, flash the switchhook and dial code (#66).

11)  Last Number Redial:

To quickly redial the last number called, press ##.

 
. .

Back to Telecommunications